Our Commitment
subventAI is committed to providing a high-quality service to all users. If something goes wrong or you are dissatisfied, we want to hear about it so we can review the issue and improve our services.
How to Submit a Complaint
You can submit a complaint by emailing us at guido.wirtz@pagestreet.de. Please include as much detail as possible, including the nature of your complaint and any relevant dates.
What Happens Next
- Acknowledgement - We will acknowledge your complaint as soon as reasonably possible.
- Review - We will review the facts and any relevant documents or platform activity.
- Response - We will communicate our findings and any steps taken to resolve the issue.
Further Escalation
If you are not satisfied with our response, you may escalate the matter through the appropriate regulatory or legal channels in your jurisdiction.